Privacy Policy

1. Introduction

Welcome. We respect your privacy and are committed to protecting your personal information in accordance with the New Zealand Privacy Act 2020. This policy explains how we collect, use, and protect your personal data when you use our insurance assessment service.

2. Information We Collect

We collect the following types of personal information:

• Identity Information: Your name as provided in the assessment form.
• Contact Information: Your email address and phone number (if provided).
• Assessment Data: Your responses during the AI-powered insurance chat for the purpose of generating a personalised summary.
• Technical Data: IP address, browser type, and device information for analytics purposes.
• Marketing Data: UTM parameters and referral source information.

3. How We Use Your Information

We use your personal information for the following purposes:

• To generate your personalised insurance assessment summary.
• To connect you with a licensed New Zealand financial adviser.
• To send you a copy of your assessment results via email.
• To improve our service through anonymised, aggregated analytics.

4. Sharing Your Information

We share your information only with:

• Licensed Advisers: Your assessment details are shared with our team of licensed NZ financial advisers to facilitate a follow-up conversation.
• Service Providers: We use trusted third-party services (email delivery, AI processing) that process data on our behalf under strict confidentiality agreements.

We will never sell your personal information to third parties.

5. Data Storage & Security

Your data is stored securely using industry-standard encryption and access controls. We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

6. Your Rights Under the NZ Privacy Act 2020

Under the Privacy Act 2020, you have the right to:

• Request access to the personal information we hold about you.
• Request correction of any inaccurate personal information.
• Request deletion of your personal information.
• Withdraw consent for us to contact you at any time.

To exercise any of these rights, please contact us using the details below.

7. Contact Us

If you have questions about this privacy policy or wish to exercise your rights, please email us at the address provided in our communications with you.